Key Notes
- Reset Foxtel Remote: Eject the batteries → Press all the remote buttons → Insert the batteries.
- Soft Reset Foxtel Now Box: Press the Reset button for 3 seconds → Click Begin Test.
- Hard Reset Foxtel Now Box: Press the Reset button for 4 seconds → Click Factory data reset → Tap OK.
If the Foxtel remote is not working or fails to pair with the Foxtel Now box, there are some techniques to troubleshoot the problem. Initially, check whether you have inserted batteries in the remote and turn on the Foxtel Now box. If you still can’t pair the Foxtel remote with your set-top box, resetting the remote and set-top box will help. In this article, you will learn the guidelines to reset the Foxtel remote and its box to factory settings.
Essential Things to Check
Before resetting the remote and the Foxtel Now box, here are a few things you need to check.
- Wake the Remote: Press Power on the remote → Press the Volume +/- buttons 5 times → If the LED flashes orange underneath the Foxtel Now box and the volume bar appears on the TV screen, the remote has no issue.
- Test Remote Functions and Foxtel Now box: Press any buttons on the remote and see if the LED flashes red. To check the Foxtel Now box, press any button on the remote and see if the LED flashes red underside the box.
- Check the Battery Level: Go to Settings → System Settings → Go to system settings → Foxtel remote → See the battery charge level under the Battery section.
How to Reset Foxtel Voice Remote
1. Eject the 2 AA batteries from the Foxtel remote.
2. Press all the remote buttons one by one to drain the residual power left in the remote.
3. Ensure you have pressed all the remote buttons at least 4-5 times.
4. Insert the batteries into the battery compartment. Ensure you check the remote’s battery level before using the remote.
How to Revert Foxtel Remote to Infrared Mode
If the Foxtel Voice remote doesn’t work via Bluetooth, you can switch the remote to an Infrared remote.
1. Press the OK and V+ buttons on the Foxtel remote for 4 seconds.
2. The remote’s LED will flash red thrice and turn off. It indicates that the remote is reverted to IR mode.
How to Soft Reset Foxtel Now Box
If the Foxtel Now box doesn’t turn on, you can soft reset the streaming box to troubleshoot the issue.
1. Find the Reset button at the bottom of the Foxtel Now box.
2. Press the Reset button using a ballpoint pen and hold it for 3 seconds.
3. Click Begin Test, which appears on the screen. It will take at least 30-40 seconds to complete the soft reset.
How to Factory Reset Foxtel Now Box
If the Foxtel remote is still not pairing after the soft resetting the box, you can factory reset the Foxtel Now box.
1. Find the Reset button at the underside of the streaming box.
2. Take a ballpoint pen to press the Reset button and keep hold for 4 seconds or more.
Note: Remember that resetting will delete all the installed applications and temporary settings of the box.
3. Release the Reset button if you see the Factory data reset option on the TV screen.
4. Click on Factory data reset and press the OK button.
After the factory reset, pair the Foxtel box and check if it works.
Alternate Way to Reset Foxtel Box
1. If you have Foxtel iQ3, press the Standby key on the front right of the Foxtel box. If you have Foxtel HD+, press the Select and Back keys on the left side of the box.
2. Keep hold of the Standby button for five seconds.
3. The Foxtel Now box will restart to finish the resetting process.
4. Once it gets restarted, pair the Foxtel remote and check whether the issue is fixed.
Frequently Asked Questions
It indicates that the batteries don’t have a sufficient charge to work. Change the old batteries with newer ones to rectify the issue.
A blue flashlight indicates that the Foxtel remote is paired via Bluetooth.
Press the Foxtel logo and Select keys simultaneously. Release these keys if you see a blue flashlight. The remote will be paired. If it doesn’t work, press the OK and HOME keys on the remote until you see a Pairing notification.
